This public page explains how users of CUBICIS products can exercise privacy choices. Subject to applicable law, you may request access, a copy, correction, export, restriction, objection, consent withdrawal, or deletion of your data.
1. Manage choices in the app
Start in the product’s Settings or Account area to update your profile, communication preferences, notifications, and related permissions. Camera, photos, microphone, location, and other permissions can be disabled in iPhone or iPad Settings. Disabling a permission may prevent the related feature from working.
2. Submit a privacy request
If you cannot complete an action within the product, email info@cubicis.com with the subject “Privacy Request.” Include the product name, request type, country of residence, and the email address or telephone number associated with the account. Do not send a password, one-time passcode, identity-document copy, or payment information in your initial email.
We may request only the additional information needed to verify account ownership, such as confirmation through the existing email, telephone number, or login. We target acknowledgement within 7 days and completion within 30 days after verification unless applicable law permits or requires another period.
3. Delete an account
If the app supports accounts, open Settings › Account › Delete Account and follow the confirmation steps. This must initiate deletion of the entire account, not merely sign out or temporarily deactivate it. If you cannot find the control or access the app, email info@cubicis.com with the subject “Account Deletion Request,” the product name, and your account identifier.
If you use Sign in with Apple, we revoke the associated tokens when processing deletion. Avoid deleting or hiding your Apple private relay address before the request is verified, as doing so may make the account harder to identify.
4. What happens after deletion
We delete the account, profile, associated personal data, and user-generated content that we are not legally required to retain. Deletion may be irreversible. Records required for transactions, tax, fraud prevention, or disputes are segregated, access-restricted, and deleted when their required period expires. Backup copies may remain until normal rotation is complete.
5. Apple subscriptions and purchases
Deleting a CUBICIS account does not automatically cancel or refund a subscription managed by Apple. Before deletion, review and cancel subscriptions under Settings › Apple Account › Subscriptions or through Apple’s subscription management page. Refund requests must be made through Apple under the applicable terms.
6. Help and complaints
Contact the Privacy Team at info@cubicis.com. If you are dissatisfied with our response, you may complain to a competent data-protection authority. Read our complete Company and Product Privacy Policy for more information.